Front Desk Position Available
We’re looking to hire another friendly face for our front desk at Crag X. You’ll be working alongside an a+ crew that is passionate about climbing and the community that surrounds the sport. Front desk staff are trusted to manage the ins and outs of climbers and curious folks passing by the twisted architecture of our glass fronted building. The front desk at Crag X varies from quiet daytime hours where tasks are often self directed to fast paced evenings working alongside other staff to keep things running smoothly.
Front desk employees can expect to do a variety of tasks throughout their shifts including managing check ins, POS transactions, answering the phone and emails, cleaning, supervising the general floor, interacting with clients, and ensuring policies and procedures are being followed. There is lots of potential to expand into belay testing, instruction and various other responsibilities. This is a part time role with hours ranging from 12-25 hours per week.
We’re looking for someone with the following qualities to help us continue to be Victoria’s longest running indoor climbing gym.
Passionate about climbing
People person
Committed to self reflection and self improvement.
Safety focused
Detail oriented
Previous experience in a customer service role
Good verbal and written skills
Good at working in a team and at self directed tasks
Climb 10a on Top Rope
Willing to commit to 2+ years of employment
Aged 16 years or older
Some added bonuses we like to see are:
Teaching experience
First Aid OFA Level 1 or equivalent (required within the first month of employment)
Familiarity with Rock Gym Pro
CWA CWI Certification
CGI level 1 and/or 2
Lead climbing experience
Artists, explorers, musicians, alpinists, poets, and people in love with the world.
Compensation you can expect:
$15.20 during probation, moving to $15.60. Regular wage increases follow successful completion of paid training. (Wages increase with additional training.)
Free climbing for you
A designated free climbing partner after 3 months probationary period
Free lead lesson if not already lead belay qualified
Flexible hours and vacation time
$500 per year personal development fund
Crag X clothing
Private climbing time
To apply please send your resume, cover letter, and a brief climbing resume to desk@cragx.ca. We will be in contact with chosen candidates via email to set up an interview.